The Florida 511 Traveler Information System is a free public service that offers motorists, commuters, commercial vehicle operators, residents and visitors the latest traffic information and urgent alerts. These include notifications about traffic incidents, road closures and suggested alternate routes. Developed by the Florida Department of Transportation (FDOT), the Florida 511 system also provides severe weather notifications and the AMBER, Silver and law enforcement Blue alerts.
The free information service is accessible by mobile app, website, toll-free phone system and Twitter. But the goal is the same: Providing information about current conditions to keep traffic moving safely and efficiently. To accomplish its goal, Florida 511 offers the latest information on transportation services and conditions throughout Florida, 24 hours a day, seven days a week. Florida residents and visitors are encouraged to check Florida 511 for current traffic conditions before leaving, so they can change their departure time or choose a different route with fewer delays. In addition, when motorists use Florida 511 services to avoid a congested accident scene, emergency responders can reach their destinations and work the scene more easily.
Data and information for the state’s Florida 511 Traveler Information System comes primarily from FDOT via sensors and cameras installed along Florida’s roadways. FDOT also receives incident data from Road Rangers, Florida Highway Patrol, Waze and city and county law enforcement departments. Weather data is provided by the National Oceanic and Atmospheric Administration (NOAA).
Benefits and Features
The Florida 511 system covers all interstate roads, most tollways and many major metropolitan roads. In addition to increasing safety and mobility while decreasing stress, its benefits include:
- Door-to-door travel routes, travel times, incidents, congestion, construction and more information on some platforms
- Website information available in English and Spanish
- My Cameras feature allows users to create a list of FL511.com traffic cameras for a personalized live look at conditions along their route
- Personalized routes and notifications after creating an account
- Call 511 toll-free from any landline and mobile phone within the state of Florida, however regular minute and roaming charges apply
- Callers can use voice and touch-tone navigation
- Callers can transfer from Florida 511 to airports, seaports and transit agencies located throughout the state; and 511 systems in other states
- The Florida 511 system provides traffic information an average of 81,000 times each day.
- The Florida 511 mobile app, available free on Google Play and the Apple App Store, averages 127,000 sessions each month, and drivers have checked their apps almost 7 million times since FDOT first launched the Apple app in 2012.
- FL511.com averages 107,000 visitors each month, 6.0 million visitors since its launch.
- FDOT distributes traffic alerts via statewide, regional or roadway-specific Twitter accounts, reaching a monthly audience of nearly 1.5 million.
Embed the Florida 511 Statewide Interactive Road Map on Your Website
You can insert the Florida 511 statewide interactive road map from the FL511.com home page, or a specific region of the map, as a traffic information feature on your website. You also can customize the information in the Map Legend by selecting which layer options (e.g. Traffic Speeds, Construction, Closures, etc.) will be visible to users. To learn how, visit the Florida 511 Embed Tool for website developers.