Florida 511 Traveler Information System is a free public service that offers motorists, commuters, commercial vehicle operators, residents and visitors the latest traffic information and important alerts. These include notifications about crashes, congestion and possible alternate routes.
Developed by the Florida Department of Transportation (FDOT), the 511 system also provides severe weather notifications and the AMBER, Silver and LEO alerts of law enforcement agencies.
The free information service is accessible by mobile app, landline or mobile phone, Twitter and website. But the goal is the same: Providing information about current conditions to keep traffic moving safely and efficiently.
To accomplish its goal, 511 offers the latest information on transportation services and conditions throughout Florida, 24 hours a day, seven days a week. Florida residents and visitors are encouraged to “know before you go” and check 511 before heading out, so they can change their departure time or choose a different route.
In addition, when motorists use 511 services to avoid a congested accident scene, emergency responders can reach their destinations and work the scene more easily.
Data and information for the state’s 511 Traveler Information System comes primarily from FDOT via sensors and cameras installed along Florida’s roadways. FDOT also receives incident data from Road Rangers, Florida Highway Patrol, Waze and city and county law enforcement departments; and weather data is provided by the National Oceanic and Atmospheric Administration (NOAA).
Benefits and Features
The 511 system covers all of Florida’s interstates and toll roads, and other major metropolitan roadways. In addition to increasing safety and mobility while decreasing stress, its benefits include:
- Point-to-point travel routes, travel times, incidents, congestion, construction and more information on some platforms
- Website information available in English and Spanish
- “My Cameras” feature allows users to create a list of FL511.com traffic cameras for a personalized live look at conditions along their route
- Personalized routes and notifications after creating an account
- 511 is a toll-free call from landlines and mobile phones within the state of Florida, however regular minute and roaming charges apply
- Callers can use voice and touch-tone navigation
- Callers can transfer from 511 to Florida’s airports, seaports and transit agencies; and 511 systems in other states
- The Florida 511 system provides traffic information an average of 81,000 times each day.
- The Florida 511 apps for Android and Apple average 127,000 sessions each month, and drivers have checked their apps almost 7 million times since FDOT first launched the Apple app in 2012.
- FL511.com averages 107,000 visitors each month, 6.0 million visitors since its launch.
- FDOT distributes traffic alerts via 13 statewide, and region- and roadway-specific Twitter accounts, reaching a monthly audience of nearly 1.5 million.
Embedding the FL511 Map Tool
Embedding the Florida 511 map allows developers to link to the specific region of the Florida 511 Traffic/Transit map that is most relevant to their audience. Developers set the parameters that determine what map layers (e.g. traffic speeds, construction, closures, etc.) will be visible to users.