Florida’s 511 Traveler Information System is one of the most effective ways drivers can keep informed about roadway conditions during severe weather, evacuations and emergencies.
Can I use 511 during an emergency?
Yes. FDOT provides 511 to help Floridians get vital roadway information during an emergency: hurricanes, flooding, wildfires, high winds and others.
Will I be able to get through to 511 during an emergency?
FDOT designed the 511 phone system to handle a large volume of calls. Depending on the volume of calls, some callers may get connected to a touch-tone only mode.
You can also download the Florida 511 app for Apple and Android devices to get access to the same information.
What kind of information does 511 provide?
511 provides locally generated reports on:
- Traffic conditions on major evacuation routes
- Road and bridge closures
- Toll suspensions
- Other travel alerts in affected counties, cities, roadways and agencies
511 also provides AMBER, Silver and Blue Alerts (formerly known as Law Enforcement Officer or LEO Alerts).
What’s the best way to use 511 in an emergency?
Plan ahead! Check out the recommended Evacuation Routes from the Florida State Emergency Response Team (SERT). Then register for a My Florida 511 account and set up one or more personalized evacuation routes.
During an emergency, you can get real-time information on your planned routes via the 511 phone call or app; or request email or alerts to be sent to you.
You can also call 511 or visit FL511.com before you head out for up-to-the-minute reports. The website has traffic camera images, so you can see current conditions for yourself.
If you’re driving, have a passenger check 511 for you, or stop at a rest area or other facility before checking 511.
Driving in Low-Visibility
- Call 511 — Call 511 to get up-to-the-minute reports on roadway conditions, including emergency evacuation and toll-suspension information
- Slow Down — Fog and smoke create a visual illusion of slow motion for the driver and reduce visibility. Most fog or smoke related crashes result from unsafe speeds.
- Stay Alert — Watch out for slow-moving or stopped vehicles.
- Reduce Distractions — Turn off the radio and cell phones while driving through smoke and fog. Your full attention is required.
- Use Appropriate Lighting — Use low beam headlights or fog lights. Do not use your car’s high beam headlights, which can reflect off fog or smoke.
- Turn Off Hazard (Flashing) Lights — Hazard lights should be used only while parked.
- Be Patient — Avoid passing or changing lanes unless absolutely necessary.
- Do Not Stop — Unless absolutely necessary, do not stop on a freeway or other heavily traveled roads. If you must stop, signal early and move as far off the road as possible. Once stopped, turn on your hazard lights, exit the vehicle and move as far away as possible.
FDOT is a member of the State Emergency Response Team (SERT). For more information on SERT and to make a plan for your home, family or business during a disaster, visit www.floridadisaster.org.